This page exists to explain how we may use your personal data, as users of the NDC Scorecard for Sustainable Buildings.

If you have any questions about our Privacy Policy, please contact, office@worldgbc.org, or at our postal address: World Green Building Council, Suite 2015, Fox Court, 14 Gray’s Inn Road, London, WC1X 8HN.

The World Green Building Council (‘WorldGBC’, ‘our’, ‘we’ or ‘us’) is a global network of Green Building Councils in over 70 countries which is transforming the places we live, work, play and learn.

How is the information collected by us? 

We will obtain the personal data of individuals to use the tool, for several reasons:

• To set up an account to access the tool and save progress.
• Users may volunteer their data be collected to receive further communications from WorldGBC (i.e. via our enewsletter).
• To obtain data on the current status of country-level climate action plans and policies.

The personal information we collect might include your name, organisation, business email address. We also collect information on ways in which you have interacted with WorldGBC, for instance email content, email opens and click throughs, etc. We will also collect data inputted into the NDC Scorecard such as status of country-level climate action plans and policies.

• Personal information is primarily used to set up an account to access the tool, save progress, and return at a later stage.

If users are registering as an official of their country, we may contact the user to confirm their details, or recommend they contact their local Green Building Council.

We may also use your information to:

• To notify you of changes to our services
• To send you communications which you have requested and that may be of interest or are related to your work

Status data collected by the NDC Scorecard (non-personal information):

• WorldGBC will have access to all responses and results entered on the Scorecard.
• We may use this data at an aggregated (regional) level to report on engagement with the Scorecard.
• We may also use this data at an aggregated (regional) level to report progress and gaps highlighted by the Scorecard. WorldGBC will seek permission for use of any country-level data.
• No user, other than WorldGBC, will be able to access another country or user’s data.

We will never retain personal information beyond what is necessary to deliver relevant activity or as long as is set out in any relevant contracts between us. We are legally required to hold some types of information to fulfil our statutory obligations.

This is hard to phrase. Because we can’t say that we won’t use data at a country-level, because the GBC could act independent of their country officials, perform the analysis and talk about it. But that’s only using data they’ve inputted themselves, which they’d therefore be entitled to use.

We will never share personal information with a third party for the purposes of marketing unless given prior consent.

We do share personal information with some third parties in the process of providing our services, for instance with some members, agents, IT providers and other subcontractors. Some of these parties may be outside of the European Union (EU) in which cases they are not subject to the same high legislation standards as inside the EU. By submitting personal data to us, you are agreeing to its processing by these parties. However, steps will be taken by WorldGBC to ensure that the same standards of privacy are adhered to, equal to those outlined in this document.

On collection of your personal data via any of the aforementioned means, we will always give you the option to choose whether you receive information from us about our activity, industry news, event invitations etc. You also have the right to opt out of communications or have your personal information deleted from our records at any time, unless we have a legal obligation to retain it. This can be done via office@worldgbc.org or our postal address: World Green Building Council, Suite 2015, Fox Court, 14 Gray’s Inn Road, London, WC1X 8HN.

You have the right to request any information we hold about you. Again, please contact office@worldgbc.org or via our postal address: World Green Building Council, Suite 2015, Fox Court, 14 Gray’s Inn Road, London, WC1X 8HN.

We will always ensure that your information is kept secure and all electronic data – email accounts, databases and devices are protected by regularly updated passwords. Some non-sensitive data is transmitted over the internet and is outside of our control (emails for instance) for which we can never guarantee complete security. We never ask you to share your password.

We may analyse your personal data to assess your interactions with us or to help us identify areas of our work that may be of specific interest to you. You may receive communications from us based on these analytics.

A cookie is a text-only string of information that a website transfers to the cookie file of your computer’s hard disk so that the website can recognise your computer. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. When you visit our website, we send you a cookie.

We use cookies to ensure that you receive the best experience from our website, to recognise that you are a repeat visitor and to ensure that all areas of our website work for you. If you continue without changing your cookie settings, we will assume that you are happy to receive the cookies that we use. You may change your cookie settings at any time but if you choose to do so, some elements of our website will not work correctly.

Our website may contain links to other organisations’ sites. We have no control over how your data is used by these organisations, so we would urge you to look at their own privacy statements if you have any concerns.

This Privacy Policy was last updated in May 2025.